Shipping and Changes
WE MAKE SHIPMENTS TO ALL COLOMBIA AND THE UNITED STATES.
addresses in MEDELLIN have a cost of $ 10,000. They are scheduled for the same day if you place your order in the morning or for the next day if you do it in the afternoon.
Shipments to the rest of the country have a cost of $ 10,000 are made every day at 3pm through the transporter ENVIA or INTERRAPIDISIMO and they take one to two business days to arrive. If the order is placed after 3pm, the shipment is scheduled for the next day.
Shipments to the United States take 10-15 days to arrive.
POLICIES FOR CHANGES
- We make changes by size or reference.
- We do not make money refunds.
- You have 10 calendar days to make any changes.
- Shipping costs are borne by the buyer.
- The product must not be used and must be in perfect condition.
- All changes will be reviewed before the area in charge to be approved.
-We give a 15-day guarantee.
-Our warranty applies to manufacturing defects, detached soles or damage to seams.
-We do not guarantee for misuse of the product.
-The product warranty can be delayed up to 8 calendar days.